FAQS
Frequently Asked Questions
Definitions
At Pinexports we are fully responsible for the goods as a manufacturer, which is why we offer a guarantee. We are so confident in our processes that any defects that may exist in your order will be remanufactured in the next one at no cost.
At Pinexports, to guarantee the quality of both our product and our processes and workers, we audit all our factories based on the Pinexports Quality Requirements.
We can audit factories anywhere in the world in less than a week to adapt to your needs.
At Pinexports we take care of the entire process, from manufacturing to transport, import and delivery to your facilities.
Customs and Shipping
At Pinexports we exempt our clients from this procedure, since we are responsible for the import processes as legal manufacturers of the merchandise.
At Pinexports we manufacture under DDP conditions. However, if the client requests another incoterm, it will be studied by our operations team.
Manufacturing
Always. It is one of the variables of our intelligent Exhale platform for choosing the production center for each project.
Depending on the sector and quantities, the manufacturing process can take approximately 15 to 45 days.
* To be confirmed in each case.
At Pinexports we are constantly looking for new factories that remain at the forefront, both in manufacturing processes and new materials. For this reason, we carry out productions with the latest trends in sustainable and recycled materials.
Shipping
Yes. Pinexports, as the legal manufacturer of the merchandise, is responsible for the management and shipping of the same, thus offering an end-to-end service, from the factory to your warehouse.
We offer the option of express delivery. You can order air shipping for part or all of the merchandise and receive it in your warehouse within a maximum of 7 days.